Your satisfaction matters to us.
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order.
Exchange Eligibility
Items must:
• Be unused
• Be in original packaging
• Include proof of purchase
• Be reported within 48 hours
Non-Returnable Items
For hygiene reasons, earrings cannot be returned or exchanged unless they arrive damaged or incorrect.
Damaged Products
If your order arrives damaged, please send us:
• Your order number
• Clear photos of the product
• Photos of the packaging
Our team will review your request and assist you as quickly as possible.